Insight should lead somewhere.

Nate is the founder and principal of Think Insights and the founder of Think Mission, a multi-tenant nonprofit operating system he designed and built independently from the ground up.

Created to reduce administrative burden across fundraising, communications, programs, events, community engagement, and technical assistance, Think Mission has required Nate to work across the entire product lifecycle: translating operational problems into product strategy, designing user experiences, architecting data and security models, developing frontend and backend systems, integrating AI and automation, and managing testing, deployment, and continuous improvement.

That breadth allows him to connect business judgment with hands-on technical execution—seeing both what should be built and how to make it work in practice. Before growing Think Insights into a product and technology studio, Nate designed automation and decision-support systems at Best Buy and Wells Fargo. Today, he brings that combined experience to founders, experts, nonprofits, and growing organizations building useful products and stronger operating systems.

Billy is an IT systems and software engineer who helps organizations design, secure, and operate the technology their teams depend on. His work spans IT operations, systems administration, technical support, network administration, cloud and hybrid identity, service management, software development, automation, and applied AI.

At Think Insights, Billy focuses on hands-on technology enablement—from Microsoft 365 and Teams administration, Azure and hybrid Active Directory, device deployment, endpoint and network configuration, vendor coordination, troubleshooting, and security assessment to documentation, training, and ongoing operational improvement.

He combines technical depth with a service-oriented approach, helping nonprofits, entrepreneurs, and growing organizations replace fragile setups and undocumented workarounds with dependable systems their people can understand, manage, and extend. Billy is also pursuing advanced study in software engineering and AI engineering, strengthening his ability to connect day-to-day IT operations with data, automation, and emerging technologies.